Terms & Conditions
Effective Date: March 15, 2026
Welcome to Zinat Ali. By accessing our website and placing an order, you agree to the following terms and conditions.
1. General
All products are offered subject to availability. We reserve the right to update, modify, or discontinue any product or service at any time without prior notice.
2. Made-to-Order Policy
•All pieces are made to order. Production begins only after full payment is received.
•Standard production time is up to 4 weeks
•Timelines may vary slightly depending on design complexity
3. Pricing & Payment
•All prices are listed in EUR (€) unless stated otherwise
•Prices include standard shipping unless specified
•Full payment is required at checkout
•We reserve the right to update prices at any time
4. Shipping
•Standard shipping is included in the product price
•Delivery timelines vary by location and are provided at checkout
•Express shipping is available at an additional cost
•Zinat Ali is not responsible for delays caused by shipping carriers or customs
5. Customs & Duties
International orders may be subject to customs duties or import taxes, depending on the destination country.
•These charges are the responsibility of the customer
•We are not liable for delays caused by customs clearance
6. No Returns Policy
Due to the made-to-order nature of our products:
•We do not offer refunds or returns
•All sales are final
7. Alterations & Faults
We take great care in ensuring quality and accuracy. However:
•If there is a fault or error on our part, we will offer alterations or corrections at no additional cost
•Customers must provide clear photo or video evidence
For custom-sized orders:
•If incorrect measurements are provided by the customer,
•Return shipping and alteration costs will be the responsibility of the customer
8. Product Variations
Each piece is handcrafted and may include slight variations in:
•Color
•Embroidery
•Detailing
These variations are part of the design process and not considered defects.
9. Intellectual Property
All designs, content, and imagery on this website are the property of Zinat Ali and may not be copied, reproduced, or used without permission.
10. Limitation of Liability
Zinat Ali is not liable for:
•Indirect or incidental damages
•Delays outside our control
•Misuse of products after delivery
11. Governing Law
These terms are governed by the laws applicable in the country of operation.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website implies acceptance of any changes.
13. Contact
For any questions, please contact:
info@zinatali.com
Welcome to Zinat Ali. By accessing our website and placing an order, you agree to the following terms and conditions.
1. General
All products are offered subject to availability. We reserve the right to update, modify, or discontinue any product or service at any time without prior notice.
2. Made-to-Order Policy
•All pieces are made to order. Production begins only after full payment is received.
•Standard production time is up to 4 weeks
•Timelines may vary slightly depending on design complexity
3. Pricing & Payment
•All prices are listed in EUR (€) unless stated otherwise
•Prices include standard shipping unless specified
•Full payment is required at checkout
•We reserve the right to update prices at any time
4. Shipping
•Standard shipping is included in the product price
•Delivery timelines vary by location and are provided at checkout
•Express shipping is available at an additional cost
•Zinat Ali is not responsible for delays caused by shipping carriers or customs
5. Customs & Duties
International orders may be subject to customs duties or import taxes, depending on the destination country.
•These charges are the responsibility of the customer
•We are not liable for delays caused by customs clearance
6. No Returns Policy
Due to the made-to-order nature of our products:
•We do not offer refunds or returns
•All sales are final
7. Alterations & Faults
We take great care in ensuring quality and accuracy. However:
•If there is a fault or error on our part, we will offer alterations or corrections at no additional cost
•Customers must provide clear photo or video evidence
For custom-sized orders:
•If incorrect measurements are provided by the customer,
•Return shipping and alteration costs will be the responsibility of the customer
8. Product Variations
Each piece is handcrafted and may include slight variations in:
•Color
•Embroidery
•Detailing
These variations are part of the design process and not considered defects.
9. Intellectual Property
All designs, content, and imagery on this website are the property of Zinat Ali and may not be copied, reproduced, or used without permission.
10. Limitation of Liability
Zinat Ali is not liable for:
•Indirect or incidental damages
•Delays outside our control
•Misuse of products after delivery
11. Governing Law
These terms are governed by the laws applicable in the country of operation.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website implies acceptance of any changes.
13. Contact
For any questions, please contact:
info@zinatali.com